Privacy policy

Effective Date: October 21, 2024

At Elixir (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and purchase our spirulina powder products. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following information:

• Personal Information: When you make a purchase or sign up for our newsletter, we collect personal details such as your name, email address, billing address, and payment information.

• Non-Personal Information: We may gather data about your interactions with our website, such as your browser type, device type, IP address, and pages visited.

2. How We Use Your Information

We use your information to:

• Process your orders and payments.

• Deliver our spirulina powder products.

• Communicate updates about your order.

• Send you marketing materials, product updates, or promotions (if you’ve opted into our newsletter).

• Improve our website and enhance your shopping experience.

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes encryption of sensitive data such as payment details and restricted access to authorized personnel.

4. Cookies

We use cookies to improve your browsing experience. Cookies help us understand how you interact with our site, remember your preferences, and enhance website performance. You may disable cookies in your browser settings, but this may affect the functionality of the site.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in cases where it is necessary for legal compliance or protection of our rights.

6. ISO 22000 Certification

Our spirulina powder is part of the ISO 22000 certification, which guarantees adherence to internationally recognized food safety management standards. We are committed to delivering safe, high-quality products that meet these rigorous standards.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of any inaccuracies in your data.

• Request deletion of your personal information, subject to legal and business requirements.

• Opt out of marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@withelixir.com