Terms of service

Effective Date: October 21, 2024

Welcome to Elixir. These Terms of Service (“Terms”) govern your use of our website and the purchase of our spirulina powder products. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Use of Our Website

By accessing or using our website, you confirm that you are at least 18 years old or have obtained parental consent to use the website. You agree to use our website for lawful purposes only, and you will not engage in any behavior that could harm our business or the website’s functionality.

2. Product Information and Availability

We strive to provide accurate information about our spirulina powder, including product descriptions and pricing. However, we do not guarantee the availability of all products at all times. We reserve the right to limit quantities, discontinue products, or modify pricing without notice.

3. Pricing and Payment

All prices displayed on our website are in US dollars and exclude applicable taxes and shipping costs unless stated otherwise. Payment is required at the time of purchase. We do not accept credit cards for the time being and other payment methods are indicated on our website.

4. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity. If your order is canceled after payment has been made, we will issue a full refund.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location. Any estimated shipping times provided are approximate and not guaranteed. Elixir is not responsible for any delays caused by the shipping carrier or customs processes.

6. Return and Refund Policy

Please refer to our [Return and Refund Policy] for more details. All sales are final, and we do not offer refunds or returns, except in cases of damaged or defective products.

7. Intellectual Property

All content on the Elixir website, including text, images, and logos.